Genesis of TCP BOT
The TCP BOT was developed by Technology Coast Partners (TCP), a Miami-based consultancy that accelerates digital transformation for mid-size and large manufacturing and distribution companies. They also represent software solutions, including Epicor, offering sales, marketing, channel development and support for the Latin American region. The Company also serves as an authorized value-added reseller, leveraging their strong ecosystem in the region, as well as the depth of our expertise to ensure high customer satisfaction and commercial success for our partners’ products.
After leading clients through countless Epicor implementations, the TCP team identified a strong need to expand the reach of the Epicor ERP throughout the company’s ecosystem. They found that the most value of the deployment comes when the Epicor ERP is pervasive throughout an organization. It is then that the maximum ROI is reached.
Born from this need, the TCP BOT is a global platform that connects the Epicor ERP to a company’s approved WhatsApp users allowing access to critical business information and workflows to drive the business. Built into the BOT is easy to use functionality that expands access and use of the Epicor ERP. This allows the tool to fully submerge broadly throughout the organization and not just within the direct user base.